Position Description:
Wendover Art Group seeks a Account / Project Manager who is passionate about delivering Superior Value – and someone who wants to be a part of building the best art company in the world. A successful Account / Project Manager will embrace a growth mindset, support their team however possible and have the desire and ambition to learn leadership. This opportunity requires a commitment to continuous improvement and growth which can only be achieved through a willingness to embrace pushing oneself.
The Account / Project Manager plays a pivotal role within the day-to-day operations of the Company and directly impacts the financial and operational success of the business each day. The Account / Project Manager will interact daily with the nation’s leading retailers, interior design firms, purchasing groups and hotel brands. Account / Project Manager’s are the driving force in creating a world class customer experience that supports the delivery of our three Promises to Customers – Partnership, Proactive Service and One Source for Art!
Wendover is looking to hire a Account / Project Manager who has a passion for service. The Account / Project Manager will operate in an environment where each day is different than the next due to the fast pace and simultaneous management of multiple projects. Account / Project Managers will work from project inception to project completion to ensure Wendover delivers Superior Value in all facets of the customer experience. Account / Project Managers will lead relationship development and serve as product experts and problem solvers for customers across the Wendover platform.
Wendover is a meritocracy that allows individuals to advance and grow their responsibilities rapidly based on performance and willingness to get the job done. The Account / Project Manager will work cross-functionally to ensure the needs of the customer are always met in a proactive manner. Wendover offers ambitious individuals the ability to practically apply their skillset and take responsibility for the results. To succeed in this environment, the Account / Project Manager must display the Core Values that form the foundation of Wendover’s success and embrace Wendover’s Winning Formula.
Ready to take the next step on your career journey?
Key Responsibilities
- Proactively support Customer relationships through respectful, timely, complete & honest communication.
- Interface with blue-chip clients to communicate deadlines and production updates and other pertinent project related information
- Create, maintain, and track accurate and complete customer records
- Support the processing and project management of orders through cross-functional communication with project management and operations teams
- Serve as a product expert for customers across all lines of business
- Support Business Development strategy through relationship building and gathering of market intelligence
Skills and Traits Necessary for Success
Delivering on our Promises to Customer is key to our culture and the success of our Team Members. We are looking for candidates who want to support the Company in our journey to make Wendover The Source for Art. Successful candidates will display:
- A track record of high achievement
- Flexibility and resilience
- A growth mindset and aspiration to lead
- Strong communication skills (written and verbal)
- Solid organization and intuitive prioritization skills
What Else Do We Look For?
- Bachelor’s Degree & strong academic background
- 2+ years of experience in a customer facing role
- Ability to solve problems with imperfect information and ambiguity
- Strategic perspective to create positive long-term outcomes while balancing short term needs of the customer
- A commitment to excellence and a passion for doing things right all the time
- Strong time management skills and ability to work under multiple competing deadlines
- Ability to prioritize and manage a consistently heavy workload with precision
- Basic to Intermediate Microsoft Excel capabilities
- Expert in email management
