Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
Purpose: To ensure that the hotel guests, heartists, and hotel property are maintained in a safe and secure environment. Respond to people’s needs, accidents, incidents in a fast and efficient manner to degrease losses and increase safety and wellness. Accurately reporting all incidents and actions taken in the shift.
Reports to: Director of Engineering and Loss Prevention
Essential Functions:
Performs Security rounds of the hotel as follows:
a. Restaurant.
b. All lobby areas and the heartists entrance and garage.
c. Penthouse, banquet rooms, pool deck.
d. All guest floors.
e. Executive offices.
f. Service levels. (heart of the house areas)
g. Outside areas (sidewalks, front and back of the hotel)
h. Loading dock.
Creates and maintains the highest standards of safety and security at all times, being professional in attitude, appearance, and application of duties.
Checks all I.D's of the hotel visitors, vendors, applicants and escort them to the appropriate location. Notifies the department head involved for permission for non-staff personnel to enter the premises.
Does not leave assigned station unless properly relieved as specified by the Director of Rooms, or Loss Prevention Manager. Performs all necessary clerical requirements of the Loss Prevention Department under the supervision of the Loss Prevention Supervisor. This includes filing, processing work orders, ordering supplies, maintaining necessary schedules, and posting bulletin board information, cleaning and organizing the office areas.
Hotel Specific Essential Functions:
Conduct locker rooms inspections
Detex patrol of all areas of the hotel. Monitor life and safety systems to include fire panels, cameras.
Perform investigations as needed.
Responds to police officials in the building, to include fire department.
Any other assignments by management.
Flexibility to work different shifts to include overnight as per business needs.
Ability to read, write and speak in English. Spanish is a plus.
Execute all emergency protocols.
Tools and Equipment:
Telephone, pen/pencil, computer and printer, file folders, filing cabinet, radios, cameras.
Working Environment:
Additional Information
All your information will be kept confidential according to EEO guidelines.
