Job Summary
We are seeking a highly organized and customer-oriented Receptionist/Front Desk Agent to join our team who can able to work on Monday 9-7, Thursday 9-7 and every other Sunday 11-5. As a front desk agent, you will be the first point of contact for our guests, manage front desk operations, providing exceptional customer service and ensure a smooth check-in and check-out. Your proactive approach and strong organizational skills will ensure smooth office management and a positive first impression for everyone who walks through our doors.
Duties
- Greet visitors warmly, verify appointments, and direct them appropriately to ensure a professional and friendly reception experience
- Check-in and check-out, ensuring accuracy of information
- Answer phone calls, make appointment and respond to guest inquiries
- Assist with reservations and room assignments
- Handle guest complaints or concerns with patience and professionalism
- Perform clerical duties including proofreading documents, managing office supplies inventory, and maintaining cleanliness of the reception area
- Provide customer support by addressing inquiries professionally, offering information about services or products, and ensuring a positive experience for all visitors
- Collaborate with other staff to ensure guest satisfaction
Requirements
- Experience with calendar management and schedule preferred
- Good communication and customer services
- Attention to detail for accurate date entry and proofreading
Join our team as a Hiring Receptionist/Front Desk professional where your enthusiasm and organizational talent will help create a welcoming atmosphere for all. Apply today to be part of our dedicated team!
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
