We're Hiring: Senior Site Manager
Are you a proven leader who thrives in fast-paced, client-facing environments? Join us as a Senior Site Manager and lead the day-to-day operations of a large-scale managed services site while driving operational excellence, customer satisfaction, and team performance.
What You'll Do:
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Lead and develop high-performing teams.
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Manage multiple service lines including print, mail, imaging, hospitality, and courier services.
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Drive SLA performance, operational efficiency, and customer satisfaction.
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Partner with clients to improve workflows and business processes.
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Lead change management initiatives and continuous improvement projects.
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Oversee staffing, coaching, performance management, and succession planning.
What We're Looking For:
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5+ years of experience in a customer-facing, B2B and/or technical environment.
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2+ years of people management experience preferred.
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Strong operational leadership and problem-solving skills.
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Excellent communication and presentation abilities.
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Advanced technology aptitude and Office 365 proficiency.
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Passion for delivering exceptional customer experiences.
Why Join Us?
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Lead impactful client operations.
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Develop and mentor talented teams.
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Drive business growth and service excellence.
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Be a trusted advisor in a dynamic, customer-focused environment.
Apply today and take the next step in your leadership career!
About Ricoh:
Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.
