Job Title:
EAP On-Site Clinician
Position Overview
This is an on-site role. The licensed clinician will be required to work onsite 5 days a week. As an on-site licensed clinician, you will provide a full range of Employee Assistance Program (EAP) services for employees, managers, and the employer organization for a large government agency.
Law enforcement experience in federal space is mandatory
Position is Exempt
Hours: Monday - Friday 07:30 – 16:30 EST
Location:
Clinician 2
Federal Protective Services (FPS) Region 11
Law Enforcement
1201 M Street SE
Washington, DC 20003
Key Responsibilities
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Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with LifeHealth and Client operations and accounts.
- Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
- Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
- Refer to community resources to support clients’ well-being and mental health.
- Comply with all Clinical and Professional protocols, processes, and client policies.
- Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
- Consult with Client health supervisors concerning clinical case staffing and high-risk cases.
- Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Client policies and practices.
- Create and manage productive and positive working relationships with local points of contact.
- Display excellent teamwork, communication, and collaboration with the account manager and other team Health staff.
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Work in collaboration with other internal and external stakeholders, always displaying professionalism.
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Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
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Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
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Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
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Maintain a professional demeanor with customers and co-workers to represent LifeHealth’s values and standards.
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Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
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Additional related projects/tasks/duties as assigned by the position’s manager.
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Read, understand, and adhere to all corporate policies including HIPAA Privacy and Security Rules.
Qualifications
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An active, unrestricted Independent License in Washington DC or Virginia in the behavioral healthcare field (i.e., LCSW, LPC, LMFT, or Health Services Psychologist).
- Masters or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
- Two or more years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
- Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position.
- Includes fingerprinting and a background investigation that covers a seven-year investigative scope and drug screen.
Preferred Qualifications/Experience:
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Cultural competency in working with law enforcement and/or military.
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Critical Incident Response certificate
Additional Qualifications:
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EAP experience (2 years preferred).
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The consultant should understand the Critical Incident Stress Debriefing (CISD) process and be able to develop an action plan to address immediate customer needs.
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Ability to multi-task in a fast-paced environment.
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Strong customer service skills.
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Excellent written and verbal communication skills.
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Ability to problem-solve, exercise judgment, and make critical decisions.
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Strong organizational skills.
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Strong interpersonal skills in an environment that requires team effort.
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Ability to think creatively.
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To be flexible and adapt to change.
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Ability to work independently but know when to seek supervision.
LifeHealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status sexual orientation or gender identity.
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