Service Technician Position Summary:
OPEX Corporation is currently looking for a full time Field Service Technician. Due to customer demands, the employee may be required to work occasional weekends. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.
Service Technician Responsibilities:
- This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
- Installing and setting up new equipment
- Interact with the customer to determine the problem
- Completing field service reports
- Keeping the customer informed as repairs are made and answer any question that may arise.
- Interact with management as well as other personnel to analyze and correct any equipment performance issues.
- Completing and submitting weekly online timecards and expense report
Service Technician Qualifications:
- Associate’s Degree in Electronics and/or equivalent hands-on job experience.
- Must have excellent customer service skills.
- Possessing a driver’s license, insurance and a reliable vehicle.
- Ability to lift at least 25 pounds independently.
- Ability to maneuver a job site, including small spaces in around our equipment.
Service Technician Physical/Work Environment:
- Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment
- Commuting for an extended period of time throughout duration of shift
- Must have the ability to lift heavy machine parts while on duty
- Ability to maneuver a job site, including small spaces in around our equipment
- Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job
Company Overview:
OPEX Corporation is a recognized global technology leader in high-speed mailroom automation, document imaging, and material handling. Since 1973, OPEX systems have provided performance enhancing workflow solutions and cost-effective results to thousands of organizations around the world.
From its humble beginnings in a leased warehouse in southern New Jersey, OPEX’s global workforce now has 1,600+ employees. OPEX’s World Headquarters features more than 500,000 square feet of engineering, manufacturing, warehouse, product assembly and office space. OPEX offices are also located in the U.K., France, Germany and Australia.
Benefits:
- Full medical, dental and vision with low employee contribution rates
- Paid holidays, vacation and personal days
- 401k with matching and profit sharing
- Basic life insurance, short term and long term disability
OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
