Job Summary
We are seeking a dynamic and detail-oriented Salesforce Business Systems Analyst to join our innovative technology team. In this role, you will serve as a vital bridge between business needs and technical solutions, leveraging your expertise in enterprise systems, solution architecture, and software development to optimize our Salesforce platform and related systems. Your energetic approach will drive the successful implementation of complex projects, ensuring seamless integration across diverse IT infrastructure components. This position offers an exciting opportunity to influence business processes through cutting-edge technology, fostering continuous improvement and operational excellence.
Duties
- Collaborate with stakeholders to gather, analyze, and document detailed business requirements for Salesforce and related enterprise solutions.
- Design scalable system architectures utilizing Service-oriented architecture (SOA) principles to ensure robust integration with other platforms such as Pegasystems and cloud services like AWS and Azure.
- Develop comprehensive solution architectures that incorporate ETL processes, database systems (SQL, NoSQL, PostgreSQL, MySQL), and system design best practices for enterprise applications.
- Lead the configuration management and system integration efforts for Salesforce implementations, ensuring alignment with organizational standards and security protocols.
- Support software development activities by scripting, debugging, and troubleshooting system issues across operating systems including Windows, Linux, and UNIX environments.
- Facilitate cross-functional communication among business analysts, developers, system engineers, and security teams to ensure project success within Agile SDLC frameworks.
- Conduct vulnerability assessments, system hardening, and threat intelligence analysis to maintain high levels of information security and cloud security compliance.
- Implement continuous integration/continuous deployment (CI/CD) pipelines using tools like Jenkins or Git to streamline application development cycles.
- Provide technical troubleshooting support for complex system issues involving RESTful APIs, SOAP web services, VMware virtualization, Kubernetes orchestration, and network configurations such as VPNs and firewalls.
- Assist in the development of enterprise solutions using technologies like JavaScript (React/Express), C#, Python, Ruby on Rails, and.NET frameworks to enhance application functionality.
Experience
- Proven experience as a Business Systems Analyst or Solution Architect specializing in Salesforce platform implementations within large-scale enterprise environments.
- Strong background in systems engineering with hands-on experience in software development, system design, configuration management, and systems integration.
- Demonstrated expertise in database management including SQL Server, Oracle, PostgreSQL, MySQL, NoSQL databases; familiarity with data migration using ETL tools is preferred.
- Extensive knowledge of IT infrastructure components such as operating systems (Windows/Linux), computer networking (DNS/DHCP), virtualization (VMware/ESXi), cloud platforms (AWS/Azure), and DevOps practices (Jenkins/CI/CD).
- Experience working with microservices architecture utilizing RESTful APIs and SOAP web services for scalable application development.
- Ability to perform requirements analysis with a focus on enterprise solutions implementation while maintaining clear documentation of functional specifications.
- Excellent cross-functional communication skills to liaise effectively between technical teams and business stakeholders across multiple projects.
- Familiarity with Agile methodologies including Scrum or Kanban to manage project timelines efficiently while adapting to evolving priorities.
Join us if you're passionate about harnessing technology to transform business operations! Your energetic drive combined with your technical expertise will help shape innovative solutions that empower our organization’s growth while providing a stimulating environment for professional development.
Pay: $60.00 - $65.00 per hour
Work Location: In person