Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, capture, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability to translate business requirements, client needs, and SME input into clear solution components, process flows, staffing considerations, client-ready narratives, and presentation materials.
- Experience in government health and human services, contact center, eligibility, appeals/fair hearings, Medicaid, SNAP, unemployment insurance, workforce services, or similar public-sector/service delivery environments preferred.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .
Minimum Salary
$88,000.00
Maximum Salary
$119,000.00
