BENJAMIN STEEL COMPANY
Description of Position Responsibilities
JOB TITLE: Branch Administrator
SUPERVISED BY: Director of Branch Operations
POSITION SUMMARY:
Performs a variety of office administration duties to facilitate the flow of orders, information and customer service.
DUTIES AND RESPONSIBILITIES:
- Directs incoming calls to the appropriate party using a multi-line telephone.
- Welcomes and directs guests, or assists them with paperwork and processes payments. Tracks and balances payments and credit card receipts.
- Uses computer to enter, update, receive and/or bill inventory transfers, mill deliveries, and customer orders, and to monitor equipment.
- Provides administrative support to sales staff and branch manager.
- Performs administrative responsibilities specific to the Branch which varies from processing mail to typing and filing.
- Functions as a central information point for employees, customers, and guests.
Performs other duties as related or assigned for the benefit of the Company.
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Good attendance is an essential function of this job.
EDUCATION AND EXPERIENCE:
High School Diploma or GED and 2-4 years previous office administration experience.
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent math, keyboarding, reading, writing and organizational skills.
Excellent verbal and interpersonal communication skills, and an uncompromising commitment to customer service.
Ability to balance a variety of duties simultaneously while maintaining excellent customer service.
Previous receptionist and data entry experience required.
Ability to pass a pre-hire drug test.
