As Operations Planner, you will lead project execution for larger scale company wide initiatives. Deliver projects that drive sales, improve process efficiency and support consistent execution in all stores. Build cross-functional partnerships and alignment across projects and departments. Develop and grow business relationships vital to the success of the project. Influence business partners and gain support on project expectations.
Develop communication in support of key initiatives that have broad impact across the organization
Set and continually manage project expectations with key stakeholders
Understand audience and communicate difficult/sensitive information accordingly
Audits communication tools to ensure consistency, accuracy and timeliness
Evaluates communication through store and partners We’re Listening and Hindsight meetings.
Recommends and implements enhancements based on feedback
Inform leadership on project status and critical issues affecting execution/success
Determine project approach and provide recommendations to move project decisions forward
Lead project status meetings to keep partners aligned on goals, determine actionable next steps, and actively problem solve challenges with appropriate partners
Leverage subject matter experts to support key aspects of project
Turn over completed project to others by agreed upon timeline
Responsible for updating project plans and communication documents
Gather feedback to ensure projects are progressing on time and meeting expectations
Set standards and planning approach for the initiative
Lead efforts in improving customer and associate experience
Determine feasibility of project requests and recommends approach and prioritization
Recommend innovative solutions to drive the business forward.
Remain on the forefront of emerging industry practices
Additional tasks may be assigned
