Director of First Impressions / Administrative Assistant
Location: Jacksonville, NC
Hours: Monday–Thursday 9:00 AM – 4:00 PM | Friday 9:00 AM – 1:00 PM
Grifaldo Properties is a locally trusted real estate company dedicated to providing top-tier customer service and a standout experience for our clients. We're looking for a dependable and welcoming Director of First Impressions to manage our front office and support day-to-day administrative operations. This is the perfect opportunity for someone who is detail-oriented, organized, and enjoys working in a fast-paced, people-first environment.
What You’ll Do:
- Open and close the office daily and ensure the reception area is tidy and welcoming.
- Greet and assist walk-in visitors, tenants, owners, and vendors with professionalism and warmth.
- Answer phone calls, transfer lines, and relay accurate messages to the appropriate team member.
- Receive and process rent payments and input data into management systems.
- Manage general administrative tasks, including responding to emails, scanning/faxing documents, filing, and closing out maintenance work orders.
- Distribute incoming mail and rental inquiries.
- Assist with vendor billing and process vendor payments.
- Post marketing and property updates to social media platforms.
- Assign and manage lockboxes and one-day codes.
- Support agents with occasional tasks or requests.
- Light housekeeping duties; must be able to lift up to 25 lbs.
What We’re Looking For:
- A friendly, professional demeanor — you’re the first point of contact and help set the tone for our office.
- Tech-savvy and adaptable; proficient in Mac OS, Google Suite, and social media platforms (Facebook, Instagram, YouTube).
- Exceptional communication skills — both written and verbal.
- Strong time management and the ability to shift between tasks with minimal supervision.
- Reliable, punctual, and highly organized.
- Comfortable handling confidential information discreetly.
- High school diploma required; college experience preferred.
- Experience in customer service, real estate, or admin support is a plus!
Preferred Skills
Experience working in a real estate brokerage or property management office
Familiarity with AppFolio property management software
Experience creating marketing materials and social media content using Canva
Experience preparing and managing documents through DocuSign
Comfortable communicating with tenants, owners, vendors, and real estate agents
Why Join Us?
At Grifaldo Properties, we value professionalism, teamwork, and a client-first mindset. You'll be part of a supportive, energetic team that’s passionate about helping people find their place to call home in Onslow County and beyond.
Ready to bring a warm and organized presence to our front office? Apply now and help us deliver an unmatched real estate experience.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
Work Location: In person
