Our busy internal medicine practice needs an experienced Medical Receptionist/Front Desk who can take over the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, EMR file management and office organization. We’re looking for a Medical Receptionist/Front Desk professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service.
Responsibilities of Medical Receptionist/Front Desk:
· Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
· Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
· Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
· Process payments from patients for co-pays and uninsured visits
· Schedule appointments for new and recurring patients based on Physician and NP availability
· Maintain patient records files stored in our EMR
· Call patients to remind them of upcoming appointments
· Provide patients with support and guidance as needed
Experience/Skills required for Medical Receptionist/Front Desk:
· 2+ years of experience
· Fluency in Russian (preferred) with clear English (required)
· Computer literacy and familiarity with EMR
· Superior customer service skills
Established in 1996, our busy medical practice provides comprehensive and personalized medical care to the diverse community of Flushing, Queens. Our staff takes pride in providing personalized attention and a welcoming atmosphere with each visit.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
Medical Specialty:
Education:
Experience:
- Medical receptionist: 2 years (Required)
- Medical terminology: 2 years (Required)
- Computer skills: 3 years (Required)
- Internal Medicine: 2 years (Preferred)
Language:
- Bilingual (Required)
- Russian (Preferred)
Work Location: In person
