Company Overview
FastFreight Express is dedicated to providing exceptional transportation services by prioritizing the best drivers, trucks, and trailers. Our commitment to excellence drives us to build a reliable and efficient logistics network that meets our customers' needs with top-tier service. Job Summary
In this full time position you will work closely with the Driver Manger and Planner to maintain high levels of efficiencies. The Operations Assistant will assist all operations personnel in a wide variety of day to day tasks including, but not limited to:
- Communicating with customers to ensure notification of ETA's, appointments, delays or other basic customer concerns
- Communicate with Drivers and assist with basic information and concerns.
- Effectively maintain and ensure information accuracy in all internal company systems as well as outside customer software.
- Maintain a high degree of accessorial charge collection thru effective communication with customers.
- Enter pickup and delivery information into software system
Requirements:
- PC experience with the ablity to learn required computer systems and programs.
- High level of attention to detail.
- Ability to communicate effectively both in person and on the phone with customers, internal and external business partners and drivers providing concise instruction or information.
- Ability to use general office equipment e.g. computer, fax, scanner, etc.
- Typing/Data Entry Skills.
- College preferred but not necessary.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
