Job Overview
This position ensures smooth operation of day-to-day telecommunication and general office functions for the Police Department.
Duties
- Regular and timely attendance at work.
- Receives incoming calls on both the telephone and radio (including 911 calls), evaluates and directs calls to appropriate staff, officers, and/or other agencies.
- Informs 911 callers of emergency procedures.
- Dispatches appropriate units and relays information pertinent to field operations.
- Performs computer assisted and manual record checks for officers on individuals, locations, vehicles and other property, sometimes verifying warrants or reports of stolen property.
- maintains, updates, and assesses various logs and computer data files.
- May act as receptionist, including answering the telephone, taking messages, and providing information.
- Completes forms and reports on the computer.
- Subject to emergency call in and weekend duty.
Education and Experience
- Prior experience in emergency dispatching or telecommunication roles is preferred, but not required.
- Demonstrated excellent communication skills, including phone etiquette and active listening abilities.
- Strong typing skills combined with data entry proficiency ensure accurate record keeping under pressure.
- High school diploma or equivalent.
Pay: $18.50 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
