Job Overview
We are seeking an energetic and motivated Customer Service Representative/Tele-Sales professional to join our dynamic team. In this role, you will be the vital link between our company and our valued clients, delivering exceptional customer service while actively driving sales through outbound calling and consultative selling techniques. Your enthusiasm, communication skills, and technical sales experience will help foster strong client relationships and close meaningful deals. This paid position offers an exciting opportunity to develop your sales expertise within a fast-paced, technology-driven environment.
Duties
- Engage with prospective and existing clients via warm and outbound calls to promote our products and services.
- Utilize CRM software such as Salesforce to track customer interactions, manage leads, and update client information efficiently.
- Conduct consultative sales conversations to understand client needs, demonstrate product value, and recommend tailored solutions.
- Negotiate terms with clients to secure deals that benefit both parties while maintaining a professional and positive attitude.
- Leverage sales automation technologies to streamline outreach efforts, follow-ups, and deal closing processes.
- Maintain a high level of customer service by addressing inquiries promptly, resolving issues effectively, and ensuring client satisfaction.
- Collaborate with team members in a call center environment to meet or exceed sales targets through proactive communication.
Requirements
- Proven experience in technical sales, inside sales, or B2B sales environments with a focus on technology products or services.
- Strong proficiency with CRM systems such as Salesforce Cloud and familiarity with sales automation tools.
- Excellent communication skills in English, capable of engaging clients through phone conversations with clarity and confidence.
- Demonstrated ability in negotiation, deal closing, and consultative selling techniques.
- Experience with outbound calling, telemarketing, and customer service roles in a call center setting.
- Knowledge of sales technology adoption including Salesforce CRM software, sales automation technologies, and call center tools.
- Prior experience in technical or technology sales is highly desirable to understand product features and client needs effectively.
Join us to be part of a vibrant team committed to delivering outstanding customer experiences while advancing your career in sales!
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
