Child Support Officer II – Experienced
Pay Rate: $30.43 per hour
Location: 106 S. Saint Mary’s Street, Suite 300, San Antonio, TX 78205
Schedule: Monday–Friday, daytime hours
Job Type: Full-time contract
Start Date: As soon as possible
Current End Date: August 31, 2026, with a possible extension
GSG Talent Solutions is seeking an experienced Child Support Officer II to support child support case management, investigations, enforcement activities, documentation, and customer service. This position is ideal for someone with strong interviewing, collections, administrative, and case-management experience who is comfortable working in a legal or compliance-focused environment.
Key Responsibilities
- Investigate cases to locate or trace absent parents
- Review, assess, monitor, and update child support cases
- Monitor payments and refer delinquent cases for enforcement action
- Prepare legal and administrative documents required to establish or enforce child support orders
- Respond to case-status inquiries and explain applicable policies, procedures, and regulations
- Document case activity accurately and maintain complete records
- Attend court proceedings with legal staff and assist with document updates and negotiations
- Help prepare agreed orders or voluntary settlements
- Perform other related duties as assigned
Required Qualifications
- High school diploma or equivalent
- Experience in child support services, interviewing, collections, case management, or administrative support
- Strong computer and data-entry skills
- Ability to review, analyze, and interpret detailed case information
- Strong written and verbal communication skills
- Excellent documentation, organization, and customer-service abilities
- Ability to work with confidential and sensitive information
Preferred Experience
- Four years of clerical or administrative experience
- Four years of interviewing and collections experience
- Knowledge of child support laws, policies, procedures, and practices
- Previous experience working in a legal, government, social-services, or compliance-focused environment
Benefits
- Health insurance
- Weekly pay
- Full-time, Monday–Friday schedule
Work Wonders Program
GSG Talent Solutions participates in the Work Wonders Program, which provides priority consideration to qualified individuals with disabilities or other barriers to employment. Candidates who have a qualifying medical condition or disability are encouraged to self-disclose. Disclosure is voluntary, confidential, and does not guarantee placement.
Pay: $30.43 per hour
Expected hours: 40.0 per week
Benefits:
- Employee assistance program
- Paid time off
Work Location: In person
