Overview
We are seeking a detail-oriented, tech-savvy temporary specialist to support Procurement Operational Excellence and systems (Coupa Contract Lifecycle Management - CLM), data cleansing and user support across multiple Source-to-Contract and supplier management tools.
This role will play a critical hands-on role in improving contract data quality, completeness, and usability, while also providing day-to-day system support to Procurement users. The ideal candidate is comfortable navigating multiple enterprise technologies, has strong organizational and communication skills, and thrives in a structured, execution-focused environment.
The assignment is expected to last 6–12 months and will support ongoing procurement transformation and system optimization efforts.
Responsibilities
Contract Data Cleansing & Validation
- Cleanse and validate contracts within Coupa Contract Lifecycle Management (CLM).
- Identify and resolve gaps such as:
- o Missing or incomplete contract documentso Missing signatures or execution artifactso Incomplete or inaccurate contract metadata (e.g., categories, owners, effective dates, expiration dates, suppliers)
- Coordinate with internal stakeholders (Procurement, Legal, Business owners) to obtain missing information or documentation.
- Ensure contracts meet completeness and quality standards for reporting, compliance, and downstream use.
Procurement Systems User Support to Coupa Source-to-Contract (S2C)
o Reportingo Risk and Supplier Performance Managemen to SAP Business Network
o SharePoint Process Documentation & Enablement Working Style
- Provide front-line user support for Procurement-related systems, including:
- Respond to user questions, troubleshoot basic issues, and triage more complex problems as needed.
- Help guide users on correct processes, data entry standards, and system usage.
- Assist with documenting processes, job aids, reference materials, and training content related to Procurement systems and workflows.
- Support ad hoc activities such as testing, data validation exercises, or readiness support for system improvements.
- Contribute to continuous improvement efforts by identifying recurring issues, data patterns, or inefficiencies.
- Highly detail-oriented, methodical, and disciplined.
- Comfortable working in a structured but fast-moving environment.
- Service-oriented mindset with a focus on helping users succeed.
- Willing to step into a variety of support tasks as needs evolve.
REQUIRED SKILLS
- Comfort working across multiple enterprise systems and technologies simultaneously.
- Strong attention to detail with the ability to spot data gaps, inconsistencies, and accuracy issues.
- Ability to understand data to help cleanse, run reports and analyze
- Ability to work independently, prioritize and follow defined processes, and escalate issues appropriately.
- Strong communication skills among cross functional teams. (Be able to translate technical to business; business to technical)
- Coupa/CLM experience is not required as long as the candidate has a higher level ERP and basic ability to handle and manage data.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Work Location: In person
