Job Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent communication skills, familiarity with medical and dental terminology, and proficiency in various electronic health record (EHR) systems.
Duties
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and manage the dental office calendar.
- Handle patient inquiries and provide information regarding services offered.
- Verify patient insurance information and assist with insurance claims processing.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Perform medical billing and coding tasks, including CPT and ICD coding.
- Review documentation for accuracy and completeness before submission.
- Assist with medical collections as needed.
- Utilize EHR for patient management.
- Ensure the cleanliness and organization of the front desk area.
- Support clinical staff with administrative tasks as required.
Skills
- Proficient in medical terminology, dental terminology, and health information management.
- Experience with EHR systems
- Knowledge of CPT coding, ICD-9, ICD-10, Medicare processes, and medical billing practices.
- Strong computer skills including Microsoft Office Suite and typing proficiency (10-key typing).
- Excellent phone etiquette and customer service skills to enhance patient interactions.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Bilingual candidates are encouraged to apply to better serve our diverse patient population.
- Previous experience in a medical or dental office setting is highly desirable. Join our team as a Dental Receptionist where you can contribute to providing exceptional care while growing your skills in a supportive environment.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
Work Location: In person
