Our boutique ophthalmology practice seeks a Front Desk Coordinator who loves people, brings positive energy, and enjoys making patients feel welcome.
The ideal candidate will have experience in medical receptionist roles, checking in and checking out patients, making patient appointments and referrals, and handling insurance and taking copays. The ideal candidate is someone who is outgoing, enthusiastic, and enjoys working with patients. Experience in Ophthalmology and billing/insurance is a plus! We are looking for a friendly, outgoing personality to welcome our patients and put them at ease when they arrive for their medical care at our office.
**Responsibilities:**
- Greet and welcome patients in a professional and friendly manner
- Manage all front desk activities including calls, book appointments, manage referrals from other offices, and guest services
- Coordinate with the clinical team to ensure smooth operations and high quality patient care
- Handle customer inquiries and resolve issues promptly
- Oversee office cleanliness and organization
**Qualifications:**
- Proven experience as a Front Desk Manager or similar role
- Familiarity with medical receptionist or medical office procedures
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Experience in Ophthalmology or Optometry office is a plus
We need someone who is:
-Friendly
-Organized
-Smart and quick learner
-Team player
-Depedable
-Loves helping people
We offer:
-A fun, supportive team
-Great patients
-Team outings and celebrations
-A positive, drama free workplace
-The opportunity to make a difference every day
If you’re the kind of person who lights up a room, enjoys connecting with others, and has experience helping patients navigate a medical practice, we’d love to meet you! Email your resume to [email protected].
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Experience:
- Medical office: 2 years (Preferred)
Ability to Commute:
- Winston-Salem, NC 27103 (Required)
Ability to Relocate:
- Winston-Salem, NC 27103: Relocate before starting work (Required)
Work Location: In person
