We are currently seeking to add a Patient Registration Representative to join The Baton Rouge Clinic. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.
Essential Duties & Responsibilities:
- Greeting and directing patients to examination rooms.
- Scheduling patient appointments and making reminder calls.
- Informing patients about delays and waiting times.
- Obtaining patients’ addresses, contact details, insurance information, and medical histories.
- Updating and verifying patient information at every visit.
- Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
- Receiving and processing cash and credit card payments for medical services rendered.
- Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
- Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
- Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
- Performing administrative and clerical duties, such as filing paperwork, when necessary.
Basic Skills Required
- High school diploma.
- Meticulous attention to detail.
- Professional manner and appearance.
- Strong interpersonal and communication skills.
Specific Skills Required
- Experience working as a patient representative.
- Knowledge of medical terms and practices.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
- 6 months cash handling experience.
Shifts Needed
- 12 Hour Shifts (7:30am-8pm)
- Weekends (9am-6pm)
- Holidays
Pay: From $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
