Authority Services, Inc.
1108 Joppa Rd. Joppa, MD 21085
Full-Time | Monday–Friday | 9:00 AM – 5:30 PM
Join a Local Company That Invests in Its People
Authority Services, Inc. has proudly served the Greater Baltimore area for 30 years and counting. We are looking for a friendly, dependable, and motivated Customer Service Representative / Office Administrator to join our growing team.
This is an entry-level opportunity for someone looking to build a long-term career. No property management experience is required—we will train the right candidate on the systems, processes, and customer service skills needed to support our property management clients (mainly Multi-Family Housing Communities - Apartments/Townhomes)
What You'll Do
- Answer and direct incoming multi-line phone calls
- Respond to customer emails professionally and promptly
- Provide outstanding customer service to clients and vendors
- Assist with scheduling and daily office operations, including Dispatch
- Maintain accurate records and documentation
- Learn our property management service processes through hands-on training
- Support the office team with a variety of administrative tasks
- Work in a fast-paced, team-oriented environment
Qualifications
- Positive attitude and strong work ethic
- Excellent communication and customer service skills
- Comfortable speaking with customers by phone and email
- Comfortable using Windows Computer, Apple iPhone, and other technology
- Proficient in Microsoft Office, especially Excel
- Strong organizational skills with the ability to multitask
- Willingness to learn and grow within the company
- QuickBooks Online experience is a plus, but not required
Schedule
- Monday–Friday
- 9:00 AM – 5:30 PM
- Full-time
Pay & Growth
- Training Pay: $16.00–$17.00 per hour (based on experience)
- Performance-based pay increases
- Opportunities for advancement within the company
- Paid holidays
- Paid vacation after one year
Why Authority Services?
For 30 years, Authority Services, Inc. has built a reputation for reliability, professionalism, and exceptional customer service. We believe in investing in our employees through hands-on training, opportunities for advancement, and a team environment.
If you're dependable, eager to learn, and looking for a company where you can grow your career, we'd love to hear from you.
Pay: $16.00 - $18.00 per hour
Benefits:
- On-the-job training
- Paid time off
Ability to Commute:
- Joppa, MD 21085 (Required)
Work Location: In person
