Excellent oral, written, interpersonal, and customer service skills
Must be able to speak and be understood by others to communicate effectively
Critical thinking and problem-solving skills
Basic math skills
Strong background in medical terminology preferred
Organizational skills and analytical ability to prepare reports and reconcile reports correctly
Ability to evaluate and measure customer needs – set clear standards to ensure needs are met
Ability to maintain strict confidentiality
Self-discipline and attention to detail
Working PC knowledge including Microsoft Office Suite (Word, Excel and Outlook), Internet, and general Call Center Systems
Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders. May require extended periods of sitting.
Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material.
Must have functional vision, touch and hearing
Must be able to speak and be understood by others to communicate effectively
Utilizes appropriate personal protective equipment (PPE) to perform job duties and minimize exposure to hazardous agents, body fluids, and communicable diseases.
May be exposed to chemical hazards
May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease.
Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry into the computer, and preparation of medications, including use of syringes
Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity.
Operates all equipment necessary to perform the job
Flexibility to travel between pharmacy locations
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of physical requirements and working conditions
