Description
We’re looking for a customer service-oriented receptionist, who we call “Patient Experience Coordinators.” This is not the kind of job where you can disappear behind a desk. The ideal candidate should truly love interacting with people. From the moment a patient calls, to the billing process, to the day they leave, your job is to make this place feel like home. You must be comfortable having difficult conversations about cost and understand professionalism and professional boundaries. We're a small, team-based clinic, so we share responsibility for tasks such as calling insurance companies to folding towels to cleaning spills.
It is highly desirable for the applicant to demonstrate prior experience with healthcare billing and customer service/sales. Comfort with technology is a must.
Requirements:
- At least 1 year of recent experience working as a healthcare receptionist
- Must enjoy interacting with people and have a professional demeanor
- Experience with either customer service or sales
- Healthcare billing experience highly desirable
Please make sure the pages of your resume are numbered and 3 references that can speak to your history as an employee are listed with phone numbers and location of employment.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Application Question(s):
- From 0-10, how easy do you find talking with strangers?
- From 0-10, how easily do you pick up on new technology?
Work Location: In person
