Harbor Steel is a company with one goal in mind: to be your complete metals service center. Incorporated in 1952, Harbor Steel services Michigan, Southern Indiana, Ohio, Kentucky, and West Virginia with prime materials. A continuing emphasis on quality control, on-time delivery and total customer service has driven Harbor Steel’s success. Modern facilities and state-of-the-art processing equipment can accommodate almost any customer requirement.
We’re looking for bright, talented people who are passionate about transforming tomorrow with steel. We believe our employees are our greatest assets.
We offer a competitive full insurance package, paid time off, and 401k. Our 401k plan includes an employer match on both pre-tax and Roth contributions. Profit sharing and tuition reimbursement are also available to employees after one year of service.
We are currently looking for …
POSITION TITLE: INSIDE SALES – ENTRY LEVEL (LEVEL I)
Inside Sales – Entry Level (Level I) is responsible for receiving and system entry of orders and requests for quotes from smaller and less complex customers, including handling of cash window customers. In general, this role will handle customer relationships with annual sales up to $50,000, COD customers and call-in orders from non-account customers.
POSITION REPORTS TO: General Manager
- ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Enter quote/order into Metalware for material sales and “basic” processing
- Service cash window and will-call customers
- Establish relationships with customers by providing courteous and conscientious service
- Turn around requests for quotations to customers in a timely manner
- Interact with warehouse personnel to track order progress
- Maintain contact with customers regarding order status per customer request
- Verify and file customer purchase orders
- Entry of stock transfer requests into Metalware
- Communication with other divisions for inter-division processing of customer orders
QUALIFICATIONS:
- Good interpersonal and communication skills
- Ability to work under pressure
- Attention to detail and ability to proofread work
- Knowledge of business math
- Ability to use computer, telephone, and calculator
- High school diploma and/or equivalent experience
REQUIRED PERSONAL PROTECTIVE EQUIPMENT:
- Safety glasses
- Steel-toe safety shoes
- Hard hat
OTHER RELATED JOB REQUIREMENTS:
- Ability to work shifts mandated by management
- Ability to pass drug test
