About Roof Wranglers Group
Roof Wranglers Group is a rapidly growing roofing, interior/exterior remodeling, and insurance restoration company serving homeowners throughout Pennsylvania and New Jersey.
Our mission is simple: provide homeowners with a premium experience while delivering exceptional roofing, siding, gutter, window, and interior/exterior solutions.
We are building a high-performance sales organization and are looking for an ambitious Inside Sales Coordinator who will become the engine behind our sales team.
This is not a traditional customer service position. This is a sales-focused role responsible for generating opportunities, supporting our Roofing Consultants, qualifying homeowners, and helping drive company revenue.
Position Overview
The Inside Sales Coordinator & Financing Specialist is responsible for managing the front end of the sales funnel.
This role serves as the primary point of contact for company-generated leads and is responsible for:
- Lead qualification
- Appointment setting
- Follow-up and lead nurturing
- Financing assistance
- CRM management
- Sales support
The ideal candidate combines the communication skills of an inside sales professional with the consultative abilities of a financing specialist.
Primary ResponsibilitiesLead Qualification & Appointment Setting
- Contact all inbound leads immediately.
- Make outbound calls to homeowners.
- Re-engage aged leads and unsold estimates.
- Qualify homeowners based on project needs and timelines.
- Schedule inspections and consultations for Roofing Consultants.
- Confirm appointments and maximize show rates.
- Execute follow-up campaigns through phone, text, and email.
Sales Support
- Support Roofing Consultants before and after appointments.
- Maintain sales pipeline activity.
- Ensure leads are progressing through the sales process.
- Track appointment outcomes and next actions.
- Assist management in monitoring lead conversion metrics.
- Support referral and customer retention programs.
Financing Assistance
- Educate homeowners on available financing programs.
- Assist customers with financing applications.
- Help identify financing opportunities early in the sales process.
- Coordinate financing approvals with lending partners.
- Remove financial barriers that prevent homeowners from moving forward.
- Support sales representatives by ensuring financing-ready appointments.
CRM & Data Management
- Maintain accurate customer records.
- Track all communication activities.
- Monitor lead status and pipeline progression.
- Generate reports related to lead conversion and sales activity.
- Ensure proper documentation and follow-up compliance.
Homeowner Experience
- Deliver a professional and consultative customer experience.
- Build trust quickly with homeowners.
- Provide timely communication and follow-up.
- Serve as a reliable point of contact throughout the sales process.
Daily Activity ExpectationsDaily
- 75–120 outbound calls
- 20+ live homeowner conversations
- 10–20 text conversations
- Immediate response to inbound leads
- CRM updates in real time
Weekly
- 15–25 qualified appointments
- Consistent follow-up on all active opportunities
- Appointment confirmation activity
- Sales pipeline review
Preferred Backgrounds
We strongly encourage candidates with experience in:
- Mortgage lending
- Banking sales
- Auto finance
- Insurance sales
- Home improvement financing
- Financial services
- Call center sales
- Appointment setting
- Roofing, restoration, or home services
Required Qualifications
- Excellent verbal communication skills
- Strong phone presence
- Sales-oriented mindset
- Strong organizational skills
- Ability to multitask in a fast-paced environment
- Comfortable with CRM technology
- Self-motivated and goal-oriented
- Coachable and team-focused
Compensation StructureBase Salary
$45,000–$55,000
Appointment Quality Bonus
- Paid for held appointments
- Additional bonus tiers for monthly appointment volume
Closed Sale Bonus
- Bonus paid on company-generated leads that result in signed contracts
Financing Bonus
- Bonus for approved financing applications
- Bonus for financed projects that move forward
Revenue Performance Bonus
Additional bonus opportunities based on revenue generated from company-sourced leads.
Expected Earnings: $90,000–$120,000+
What Success Looks Like
A successful Inside Sales Coordinator will:
- Keep Roofing Consultants' calendars full.
- Consistently generate qualified appointments.
- Increase financing utilization.
- Improve lead conversion rates.
- Maintain excellent CRM data integrity.
- Contribute directly to company revenue growth.
Advancement Opportunities
Top performers may advance into:
- Senior Inside Sales Coordinator
- Sales Operations Manager
- Customer Success Manager
- Business Development Manager
- Sales Manager
At Roof Wranglers Group, you are not simply setting appointments—you are helping homeowners improve and protect their homes while driving the growth of one of the region's fastest-growing exterior remodeling companies.
Pay: $45,000.00 - $55,000.00 per year
Benefits:
Application Question(s):
- 1. How many outbound calls have you made in a typical day?
0–25
25–50
50–75
75–100
100+
- 2. Which best describes your experience?
Mortgage Lending
Banking Sales
Insurance Sales
Auto Finance
Call Center Sales
Appointment Setting
Customer Service
Other
- 3. Are you comfortable making 75–100 outbound calls per day?
Yes
No
- Describe a time you overcame a customer's objection.
(Short written response)
Work Location: In person
