Title: HOST/HOSTESS
Reports to: Management Team
Summary of Position:
Welcome and warmly greet guests on arrival, answer questions, and create an unique experience that no guest has encountered before.
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- Provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Offer guests a menu and answer any questions they may have.
- Thank guests as they leave and invite them to return.
- Helps maintain overall cleanliness and appearance of the café.
- Full knowledge of menu, and capable of answering all questions.
- No previous restaurant experience required.
- Be able to working in a standing position for long periods of time (up to 5 hours).
- Be able to communicate clearly and effectively.
- Must have exceptional grooming habits.
- Dressed and ready to work 10 minutes before shift begins.
