Customer Service Specialist (Full-Time & Seasonal) – Career Open HouseGrowing to Better Serve Our Neighbors.
As more neighbors turn to etrailer for trusted guidance and complete solutions, we're growing our Customer Service team to continue delivering the exceptional neighborly service we're known for.
Whether you're looking to grow your career with etrailer or interested in a flexible seasonal opportunity, we'd love to meet you, introduce you to our team, and show you how you can grow alongside etrailer.
Explore Full-Time & Flexible Seasonal OpportunitiesMeet the Team • Tour Our Facility • Interview On-the-SpotCareer Open House Date & Time
Thursday & Friday, August 20–21
9:00 AM – 6:00 PM
Location:
1507 E Highway A
Wentzville, MO 63385
No appointment is necessary—just stop by during event hours.
Help Our Neighbors Begin Their Journey with Confidence.
Every conversation is an opportunity to make someone's journey a little easier.
At etrailer, customer service is more than answering questions. It's understanding each neighbor's unique situation, earning their trust, and helping them find complete solutions that meet their needs. As a Customer Service Specialist, you'll combine hospitality, product knowledge, and sound judgment to create experiences that give neighbors confidence and encourage them to return.
Training is only the beginning.
Through hands-on experience, coaching, and continuous learning, you'll develop the confidence and judgment needed to serve our neighbors well. We believe the best learning happens through experience, where every conversation becomes another opportunity to build confidence and judgment.
Opportunities AvailableFull-Time Customer Service Specialist
- Starting at $20.00 per hour
- Full-time, 8-hour shifts on a three-week rotating schedule (includes one scheduled weekend)
- Ongoing employment beyond the seasonal period
- Performance-based compensation opportunities as you develop in the role and meet established performance expectations
- Eligible for our full-time benefits package
Seasonal Customer Service Specialist – Full-Time
- Starting at $19.00 per hour
- Full-time seasonal schedules
- Seasonal opportunities currently available through September 30
- Hands-on training to prepare you to confidently serve our neighbors
- Seasonal positions are not eligible for benefits, paid time off, paid holidays, or additional teammate perks
Seasonal Customer Service Specialist – Part-Time/Full-Time
- Starting at $19.00 per hour
- Flexible part-time schedules designed around your availability
- Seasonal opportunities currently available through September 30
- Hands-on training to prepare you to confidently serve our neighbors
- Seasonal positions are not eligible for benefits, paid time off, paid holidays, or additional teammate perks
What Makes Someone Successful in This Role
- You enjoy connecting with people and making them feel heard.
- You ask thoughtful questions before offering solutions.
- You communicate clearly and confidently.
- You balance hospitality with helping neighbors make informed purchasing decisions.
- You welcome feedback, take ownership of your work, and continue growing over time.
- You enjoy being part of a collaborative team where teammates support one another.
- Experience in customer service, hospitality, retail, sales, education, or another people-focused role is helpful, but attitude and willingness to learn matter just as much.
Why Attend Our Career Open House?
- Meet our Customer Service leadership team.
- Learn about our training, coaching, and career development.
- Explore full-time and flexible seasonal opportunities.
- Tour our workplace.
- Interview on-site.
Benefits & Compensation
Regular Full-Time Teammates are eligible for a comprehensive benefits package including:
- Medical, dental, and vision insurance
- 401(k)
- Paid time off and paid holidays
- And more
Performance-Based Compensation: As regular full-time teammates demonstrate consistent performance and meet established performance expectations, they become eligible to participate in our performance-based compensation program.
Seasonal Positions: Seasonal full-time and part-time positions are currently available through September 30 and are not eligible for benefits, paid time off, paid holidays, additional teammate perks, or performance-based compensation.
Ready to Meet the Team?
Whether you're looking to begin a career with etrailer or want a flexible seasonal opportunity helping people, we'd love to meet you.
Stop by during one of our Customer Service Career Open House dates to meet the team, learn more about our opportunities, and see if etrailer could be the right fit for you.
Job Types: Full-time, Part-time, Seasonal
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Work Location: In person
