About Us
One New Creation, LLC supports residential remodeling projects through organized warehouse operations, material handling, and efficient job site preparation. We value teamwork, reliability, and attention to detail.
Position Overview
We are seeking a friendly and professional Customer Service Representative to assist customers with inquiries, appointment scheduling, and service-related communication. This role helps ensure a positive customer experience while supporting daily office operations.
Key Responsibilities
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Schedule consultations, appointments, and follow-up communications
- Maintain accurate customer records and documentation
- Provide updates regarding services and scheduling when appropriate
- Resolve routine customer concerns professionally and efficiently
- Coordinate communication between customers and internal teams
- Support administrative and office tasks as needed
- Previous customer service, administrative, or receptionist experience preferred
- Strong verbal and written communication skills
- Excellent interpersonal and problem-solving abilities
- Basic computer proficiency, including email and scheduling software
- Strong organizational and multitasking skills
- Professional, dependable, and customer-focused attitude
