Pacific Horizons Group is seeking a professional and motivated Customer Account Representative to join our Los Angeles team. This position is ideal for someone who enjoys working directly with customers, building strong relationships, and helping ensure a positive customer experience.
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Serve as a primary point of contact for assigned customers and accounts.
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Assist customers with questions regarding products, services, and account information.
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Provide accurate and timely information to customers.
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Identify opportunities to improve the customer experience.
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Provide professional and courteous service during every interaction.
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Follow established company procedures and service standards.
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Participate in team meetings and training sessions.
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Support additional customer and account-related projects as needed.
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High school diploma or GED required.
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Strong verbal and written communication skills.
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Excellent interpersonal and customer service skills.
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Professional, positive, and dependable attitude.
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Strong attention to detail and organization.
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Willingness to learn and develop professionally.
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Must be authorized to work in the United States.
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Competitive base pay of $24.00–$32.00 per hour
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Paid training
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Paid time off
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Paid holidays
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Professional development opportunities
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Career advancement opportunities
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Ongoing mentorship and training
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Collaborative team environment
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Full-time employment
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Full-time
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Monday–Friday
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8-hour shifts
