The Residential Care Specialist implements the Hospitality Hub’s efforts to safely shelter unhoused women and their children at the Hub Hotel, a 24-hour, 7-day shelter facility. Women arrive at the Hub Hotel potentially carrying decades of trauma. The role of the Residential Care Specialist is to make the Hub Hotel the most productive, safe, clean, and healing environment possible.
The Hospitality Hub works to help people exit homelessness. Located in downtown Memphis, the Hub campus is a safe, kind, and respectful environment that serves as a single point of entry to comprehensive support services for those experiencing homelessness. We provide our guests with the stabilizing resources they need, including temporary shelter, assistance acquiring identification, employment opportunities, and referrals to community partners.