Job Overview
We are a fast-growing restoration and mitigation company seeking a highly organized, detail-oriented Office Representative with billing and collections experience to join our team. This is a critical role responsible for ensuring the accuracy of billing practices, managing customer accounts, and keeping our office operations running smoothly. The ideal candidate will have a strong background in administrative support, accounts receivable, and insurance-related billing—especially in a service-based industry.
Mitigation/Restoration experience preferred but not required.
If you are passionate about contributing to the efficiency of our operations through accurate billing practices, we encourage you to apply for this vital role as a Billing Specialist.
Key Responsibilities
- Manage and process accounts receivable (AR) billing using Excel and a CRM platform.
- Submit invoices and claims to insurance companies, and follow up on outstanding payments or denials.
- Maintain accurate billing and collections records and documentation.
- Coordinate with customers regarding payments, billing inquiries, and account status.
- Handle collections processes while maintaining professionalism and compliance.
- Support office operations including scheduling, filing, and internal communication.
- Communicate effectively with insurance adjusters and third-party administrators.
- Monitor job files and ensure accurate documentation for billing purposes.
- Assist with project tracking, payment logs, and reconciliation reports.
Requirements
- Proven experience in billing, collections, or office management (preferably in a service or restoration industry).
- Familiarity with insurance billing and documentation preferred.
- Strong organizational and multitasking skills.
- Proficient in Microsoft Excel and general CRM/accounting platforms.
- Excellent verbal and written communication skills.
- Self-motivated and capable of working independently in a fast-paced environment.
- Mitigation/Restoration knowledge is a plus but not required.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Supportive team environment with growth potential
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
