Job Overview
We are seeking an energetic and detail-oriented Chiropractic Receptionist to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your proactive approach will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. The ideal candidate is highly organized, proficient with health care office systems, has strong phone skillls, and passionate about delivering outstanding patient care support.
Duties
- Greet patients warmly and efficiently manage check-in and check-out procedures using electronic health record (EHR) systems (We use Jane EHR).
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification to facilitate seamless billing processes.
- Schedule appointments accurately utilizing electronic scheduling software
- Collect and review patient information, update medical records, and ensure compliance with HIPAA regulations to protect patient confidentiality.
- Manage phone and online lead systems with professional phone etiquette, addressing patient inquiries promptly and courteously.
- Maintain organized filing of medical records, handle data entry tasks such as accurately inputting patient information to EHR.
- Support front desk operations by managing office supplies, handling clerical tasks such as filing and data entry, and ensuring a clean, welcoming reception area.
Experience
- Previous experience working in a medical or chiropractic office environment is highly preferred.
- Past use of EMR/EHR systems, training on our software will be provided.
- Familiarity with medical coding (CPT, ICD-10/ICD-9), billing procedures, insurance verification processes, and HIPAA compliance is required.
- Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (10-key), and electronic documentation review.
- Excellent customer service skills with the ability to communicate effectively in a bilingual setting is a plus.
- Prior clinic or dental office experience involving front desk duties such as appointment scheduling and patient intake will be advantageous.
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment. Join us to make a positive impact on patient care through exceptional administrative support! We are committed to fostering an inclusive workplace where your skills are valued and your professional growth is supported. All positions are paid roles dedicated to ensuring a professional environment that prioritizes quality service and operational excellence.
Pay: $20.00 - $24.00 per hour
Work Location: In person
