Patient Service Line Navigator - Pediatric Surgical Subspecialty Programs - (2600017G)
Description
The Pediatric Surgical Programs, Patient Service Line Navigator provides a single point of contact to patients and the multidisciplinary team through which care is coordinated to achieve optimal patient outcomes. This navigator helps bridge the gaps between hospital- based services, interventional procedures and outpatient-based services to ensure the provision of appropriate patient care.
Essential Functions:
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Provides tailored education and support to patients and caregivers regarding diagnosis, treatment options, along with collaborating with physicians/APPs to help assist with patient management.
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Provides relevant follow-up after discharge from all interventional procedures and hospital stays to ensure patient safety and satisfaction; adjusts care delivery model based on multidisciplinary staff input and scheduling clinic visit appointments.
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Acts as a point of contact on day of intervention, assisting patients through the inpatient stay, discharge, and post discharge appointments.
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Review, manage and process all referrals, best practice alerts and potential external new patients to ensure appropriate follow-up.
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Assist with service line quality projects, patient educational materials, patient outcomes and serves as a liaison for outside providers and community groups.
Qualifications
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Depending on the needs of the service-line area, must have (1) a Bachelors in Nursing (BSN) from an accredited School of Nursing (or must obtain BSN within 2 years of hire) with licensure to practice as a Registered Nurse by the State of Florida, or (2) a MSW degree from a CSWE accredited college or Social Work program or (3) a Master’s degree in Health Administration or related field.
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Three years related work experience required.
BLS required.
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Pediatric Surgery and RN experience.
Primary Location: Tampa
Work Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601
Eligible for Remote Work: On Site
Job: Nursing (LPNs, RNs)
Organization: Florida Health Sciences Center Tampa General Hospital
Schedule: Full-time
Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
Shift: Day Job
Job Type: On Site
Shift Hours: 8:00 am - 5:00 pm
Minimum Salary: 75,732.80
Job Posting: Apr 3, 2026, 7:30:21 AM
