The Account Manager is responsible for managing client relationships, driving sales, and providing technical expertise to support customers in selecting the right solutions. This is a full-time position, M – F.
- Develop and maintain strong relationships with existing clients.
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Identify and develop prospective customers.
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Manage the entire sales cycle from prospecting to closing opportunities.
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Identify customer needs and provide tailored solutions through technical knowledge and sales expertise.
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Conduct product demonstrations and presentations to showcase value propositions.
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Collaborate with engineering, inside sales, and product teams to ensure optimal solutions are provided.
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Lead the efforts to analyze customer/market data to identify business opportunities that drive sales and margin growth.
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Collaborate with vendors to ensure customer specific pricing, vendor training, and onsite support.
- Negotiate contracts and pricing agreements in alignment with company policies and goals.
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Stay updated on industry trends, competitor offerings, and emerging technologies.
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Provide post-sales support and ensure customer satisfaction.
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Use CRM to track and report sales performance, forecasts, and key account activities.
- Other duties as assigned.
- Bachelor's or 2 Year Technical degree in Engineering, Business, or a related field preferred.
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5+ years of experience in technical sales, account management, or a related role preferred.
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Strong technical aptitude with the ability to understand and explain complex solutions.
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Proven track record of achieving or exceeding sales targets.
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Excellent communication, organization, negotiation, and presentation skills.
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Ability to build and maintain long-term customer relationships.
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Proficiency in CRM software such as RubberTree, SalesForce, Microsoft Office Suite, and Power BI.
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Desire and ability to acquire and apply new knowledge of the industry.
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Highly driven and self-motivated with strong problem-solving skills.
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Ability to travel as needed to meet with clients.
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Ability to read technical documents such as spec sheets, engineered drawings, etc.
