At Aramsco, we power the work of specialty contractors across North America—professionals in abatement, restoration, environmental services, emergency preparedness, stone care, cleaning, and surface preparation. With 60+ locations, we supply products, equipment, and chemicals, and we back it all with rental, repair, and training that keep our customers moving.
As our Equipment Service Advisor, you are the first call and the steady hand behind efficient repairs. You’ll manage repair orders end to end, coordinate a smooth workflow on the shop floor, and deliver an experience that keeps customers coming back.
- Compensation: $20–$21/hr + Bonus
- Location: Omaha, NE Branch
- Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
You start by greeting walk-in customers and fielding calls in a friendly, professional way. You listen closely, accurately capture issues affecting commercial cleaning, restoration, and surface preparation equipment, and translate those findings into clear, complete work orders. Throughout the day, you proactively reach out to customers to review service needs and lock in appointments that keep the shop calendar full. On the floor, you coordinate communication, balance technician workloads, and ensure paperwork and parts are always in order.
- Accurate assessment and documentation of equipment concerns for repair and maintenance.
- Creation of complete, easy-to-follow work orders for every job.
- Proactive customer contact to review needs and schedule service to maintain an efficient pipeline.
- Shop coordination—workflow, communication, employee efficiency, and paperwork accuracy.
- Tracking and hitting department quality and productivity targets.
- Inventory stewardship: maintain correct stock levels and verify parts accuracy.
- Local parts delivery to vendors as needed.
- Upholding a clean, organized, professional workspace.
- Strict adherence to company policies, procedures, and safety standards.
- Consistently dependable, punctual, and professional conduct.
- Other duties as assigned, including occasional overtime.
- Strong written and verbal communication; confident with customers and teammates.
- Excellent organization and multitasking across competing priorities.
- Proficiency with Microsoft Office Suite and solid general computer skills.
- Ability to lift and carry 50+ lbs. on a regular basis.
- Professional appearance and demeanor.
- Background in a service or repair environment (preferred).
- Ability to delegate effectively and support team efficiency.
- Valid Driver’s License.
You’ll apply specialized, multi-skilled know-how gained from training and substantial on-the-job experience. You’ll operate with limited supervision, often as an informal resource for teammates with less tenure. You’re comfortable navigating a range of processes and understand how your team integrates with others. You offer solutions to atypical problems using proven practices, directly impacting the quality of your work and the team’s outcomes while regularly exchanging information with clarity.
- Health/Vision/Dental insurance
- Paid vacation
- Paid holidays
- 401(k) with employer matching
- Employer-provided life insurance
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
