Job Overview
We are seeking a dynamic and energetic Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily operations, manage staff, and uphold the highest standards of service, food safety, and cleanliness. Your leadership will drive team motivation, streamline service processes, and foster a welcoming environment that keeps guests coming back. This position offers an exciting opportunity for a passionate hospitality professional to make a significant impact in a fast-paced, customer-focused setting.
Responsibilities
- Supervise front-of-house staff, including hiring, training, scheduling, and performance management to ensure excellent service delivery.
- Oversee daily restaurant operations, including managing reservations, walk-ins, and seating arrangements to optimize flow and guest satisfaction.
- Ensure proper food handling and safety procedures are followed in accordance with health regulations and company standards.
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and transaction reconciliation.
- Control inventory levels for front-of-house supplies, monitor stock rotation, and coordinate with kitchen management for food production needs.
- Lead staff training initiatives focused on customer service excellence, food safety, and operational efficiency.
- Analyze profit and loss reports to identify opportunities for revenue growth and cost control while maintaining high-quality service standards.
Qualifications
- Proven experience in quick service or fast food restaurant management with a strong background in food preparation, cooking, and food industry operations.
- Demonstrated supervisory or managerial experience in hospitality or restaurant settings with team leadership responsibilities.
- Familiarity with POS systems such as Aloha POS and Micros POS; cash handling expertise required.
- Knowledge of food safety management practices and compliance with health regulations.
- Strong organizational skills with the ability to manage shift schedules, inventory control, and budgetary considerations.
- Excellent communication skills paired with managerial capabilities in training staff and conducting interviews.
- Previous experience in casual dining or fine dining environments is highly desirable; banquet or catering experience is a plus.
Join us to lead a vibrant team dedicated to delivering memorable guest experiences! We value energetic leaders who thrive on teamwork, operational excellence, and creating welcoming atmospheres that reflect our commitment to hospitality excellence.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
Language:
License/Certification:
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
