BROAD SCOPE OF POSITION: The Executive Director is responsible for the overall leadership, management, and daily operations of the community, ensuring services are delivered in compliance with federal, state, and local regulations, residents’ rights, and company policies and procedures. This role oversees all departments and ensures the community maintains high standards of resident care, service, safety, cleanliness, and hospitality.
The Executive Director provides direction and support to department leaders, ensuring effective team performance, regulatory compliance, and a positive environment for residents, families, and staff. This position is responsible for maintaining compliance with Arizona Department of Health Services regulations, protecting residents’ rights, and ensuring the community operates safely and ethically.
The Executive Director also oversees financial and operational performance, including managing the community budget, monitoring departmental expenses, maintaining financial controls, and working with corporate partners to oversee payroll, accounts receivable, and accounts payable. The role is responsible for achieving occupancy goals and supporting marketing and community outreach efforts to maintain strong census.
In addition, the Executive Director fosters a positive workplace culture through effective hiring, training, coaching, and staff retention efforts, while ensuring compliance with employment laws and company policies.
Salary will be based on the candidate's level of experience.
ESSENTIAL JOB FUNCTIONS:
- Work with community and corporate staff in planning and carrying out all aspects of community operations
- Monitor each department, communicate and interpret policies, evaluate performance, provide feedback and assist, coach, and discipline staff as necessary
- Maintain cleanliness and safety in community
- Maintain current knowledge of state regulations and ensure 100% compliance in all areas
- Understand and comply with all issues and regulations regarding residents’ rights
- Staff community appropriately maintaining a high level of community and team spirit
- Ensure compliance with all employment laws and company policies
- Maintain low level of staff turnover
- Ensure training and incentive programs are in place and working properly
- Manage the budget
- Monitor all department costs keeping within established guidelines
- Work with corporate and community accounting department to regulate payroll, accounts receivable, accounts payable, and manage and safeguard all community funds
- Develop and implement marketing plan
- Maintain maximum occupancy
- Develop positive community relationships in all areas
NON-ESSENTIAL JOB FUNCTIONS:
- Performs other duties as assigned
GENERAL REQUIREMENTS:
- Must be at least 21 years of age
- Certified as an Assisted Living Manager according to Arizona Rules and Regulations/Department of Health Services Licensure Division
- Provide evidence of freedom from pulmonary tuberculosis
- Pass a criminal record clearance (fingerprints or other evidence of clearance)
- Able to communicate with residents, physicians, medical professionals, family members and local community and government agencies
- Provide evidence of first aid training for adults and be currently certified in CPR for adults including providing documentation or a demonstration of the ability to perform CPR
EDUCATIONAL REQUIREMENTS:
- Must meet requirements of certification as an Assisted Living Manager
- Must complete, or provide evidence of completion of, a Department approved training program for managers of Assisted Living Facilities as appropriate to the facility license and sub classification or provide evidence of competency
- College degree preferred
- Minimum of two years college
- Public relations background helpful
EXPERIENCE:
- Four years working in a managerial position with hire-fire authority.
- Two years experience in managing financial controls or budgets.
- Minimum one-year experience in a facility or agency that provides health or health related services and is licensed, certified or approved by a state in the United States; the professional field of nursing, social work, gerontology or a closely related field; or has experience in providing direct, hands on care to one or more adults.
SPECIAL SKILLS OR REQUIREMENTS:
- Good people skills required.
- Ability to handle staffing and employee issues.
- Computer literate within the boundaries of job requirement.
- Excellent communication skills.
- Must be licensed in accordance with any state regulations.
- Able to respond to emergencies of all kinds.
- Must be able to work full time and be available seven days a week/24 hours per day.
PHYSICAL AND SENSORY REQUIREMENTS:
(With or without the aid of mechanical devices)
- Climbing, reaching, bending.
- Pushing and pulling.
- Lifting and carrying.
- Sitting, standing, walking.
- Talking and listening.
- Distinguishing smells, tastes and temperatures.
- Reading and writing.
- Communicating with residents and personnel as well as neighboring community and state regulators.
- Hearing and responding to emergency equipment.
- Maintaining composure in stressful situations.
BENEFITS:
- Complimentary employee meal during shifts.
- Employee appreciation events and holiday celebrations.
- Eligibility for bonuses through our Employee Referral Program.
- Early payday on Thursday with ADP direct deposit.
- Medical, Vision and Dental
Job Type: Full-time
Pay: $95,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- managerial position with hire-fire authority: 5 years (Preferred)
- Senior care: 2 years (Required)
- managing budgets within senior living: 2 years (Preferred)
- Public relations: 1 year (Preferred)
License/Certification:
- Assisted Living Manager License (Required)
Ability to Commute:
- Sun City West, AZ 85375 (Required)
Work Location: In person