About Chelsea Piers:
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.
About the Opportunity:
Chelsea Piers Field House is seeking a driven and client-focused professional to join our team as a Birthday Party Sales Coordinator. In this role, you will be responsible for the end-to-end sales and seamless coordination of birthday parties and special events at our facility, delivering an exceptional experience for every guest.
As the Birthday Party Sales Coordinator, you will be expected to:
Serve as the primary point of contact for birthday party inquiries and confirmed bookings, responding promptly and professionally via phone and email
Drive revenue by converting inquiries into bookings through clear communication of packages, pricing, and availability
Manage all event logistics, including guest headcount, catering arrangements, and special client requests
Partner with the Operations Coordinator to liaise with Chelsea Piers food and beverage providers and facility partners
Process invoices and transactions accurately and in a timely manner
Provide exceptional on-site customer service to ensure all events are executed flawlessly
Maintain accurate and up-to-date client records in the facility's database system(s)
Achieve established monthly and annual sales targets by maximizing utilization of all available event spaces
Assist with weekly payroll calculations and submissions
Perform additional duties as directed by management
Must be available one weekend day per week
Eligible for performance-based sales bonuses
Demonstrated excellence in customer service and sales
Highly motivated, energetic, and results-oriented
Proficient in Microsoft 365; ability to quickly learn CRM software (Zoho preferred)
Able to manage multiple clients and competing priorities in a fast-paced environment
Exceptional verbal and written communication skills
Consistently professional and courteous in all interactions
Strong organizational skills with a keen attention to detail
Collaborative team player with a positive, solutions-oriented approach
Prior experience in event planning strongly preferred
Background in sports, recreation, events, or working with youth is a plus
Bachelor's degree preferred
Must be able to lift and carry objects up to 25 lbs.
Must be able to stand, sit, bend, and walk for extended periods throughout the workday
