Responsible for all procedural scheduling and precertification. Performs precertification and patient check-out process to include: scheduling appointments, completing requisitions, collecting any copayments due and scheduling hospital procedures.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
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Performs patient check-out process to include follow-up office appointments, testing, ASC and hospital procedures. Answers patient questions and gives instructions regarding preparation of medical procedures.
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Collects copays and balances Converge and cash drawer daily.
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Pull off any procedures or labs that print at check-out and schedule.
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Schedules procedures for referring physician.
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Obtain appropriate paperwork and labs for hospital procedures, fax to hospital and arrange PACE appointments when necessary.
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Obtain pre-cert and referrals for any procedures enter information under referrals in EPIC.
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Add procedures to the appropriate Outlook calendar and invite appropriate staff members.
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Inventory and request supplies as needed.
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Review patient waiting to schedule procedures. Once scheduling has been attempted and documented in an EPIC encounter orders are shredded and physician is notified if necessary.
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Review insurance provider information, newsletters, etc. for updates that apply to your position.
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Proficient in EPIC, MercyLink and BJC Desktop.
Employee is required to sit continuously. Employee is frequently exposed to CRT terminal work. (Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%) The most significant of duties are included but this does not exclude occasional work assignments not mentioned or developmental duties.
High School diploma or equivalent
