Reports to: Delivery Manager
Hours: 5:00 a.m. until finished (based on daily business needs)
The Route Assistant supports the Service Delivery Representative (SDR) with daily delivery operations. This position is not assigned to a specific route. Route Assistants must be flexible and available to work on different routes each day, as assignments are determined by operational and business needs.
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Follow the direction of the assigned Service Delivery Representative (SDR).
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Understand and accept that route assignments vary daily and are subject to change based on staffing and business requirements.
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Maintain the cleanliness of the truck, trailer, and pallet jacks.
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Face all CBC products at each account.
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Provide complete internal and external customer service by adhering to all customer requests and requirements.
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Rotate all products delivered into the account.
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Assist the SDR when backing up the truck; must be positioned behind the vehicle to ensure safety from obstacles or other vehicles.
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Help keep the delivery vehicle clean and organized.
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Stay with the truck during morning and afternoon operations until released by the SDR.
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Handle cases averaging 10–30 lbs. per case, with cases handled multiple times per account during stocking and storage.
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Daily volume averages 500–1300 cases per truck.
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Handle kegs weighing approximately 15–165 lbs., moved from truck to storage.
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Comply with all company policies, procedures, and directives.
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Perform all other duties as assigned by management.
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Ability to perform physical labor consistent with beverage delivery operations.
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Ability to work extended hours as needed until routes are completed.
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Required flexibility to work different routes, different SDRs, and varying daily assignments.
