General Manager Job Purpose:
The General Manager manages the overall operations of the bakery-cafe to ensure company standards are maintained and continually improved. They are responsible to assist in coaching and developing the team, creating a differentiated guest experience, growing sales and maximizing profitability. They are the owners of creating a culture of professionalism, teamwork, hospitality and Panera Warmth.
General Manager Duties & Responsibilities:
Maintain Quality Bakery-Cafe Operations While Ensuring Customer Satisfaction
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Demonstrate leadership and effective planning in staffing, scheduling, people development and succession planning.
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Drive accountability for the success of the bakery-cafe by making key-decisions and solving problems.
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Act as a role model and demonstrate professional behavior to bakery-cafe team as well as to customers.
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Uphold and coach achievement of Food Safety standards.
- Upgrade and improve bakery-cafe operations when needed, maintain quality of product and service.
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Adhere to bakery-cafe systems and processes to accomplish day-to-day operations.
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Follow company policies and procedures and comply with all state and federal regulations.
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Coach and follow up with team members to ensure the bakery-cafe adheres to operational standards
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Safeguard the team by maintaining a healthy and safe workplace, environment and culture.
Management and Development of Associates
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Lead cafe through people development, coaching, planning and prioritization and creative problem solving.
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Own all aspects of supervising the overall operation of the bakery-cafe.
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Hire, train, motivate and manage performance of associates to ensure the bakery-cafe is staffed to ensure quality standards and exceptional customer service.
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Teach and delegate to managers and associates in order to build subject matter experts within the bakery-cafe team
Financial Contribution
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Execute company and bakery-cafe strategies for sales growth and flow through
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Manage associate labor and help cafe maintain profitability
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Maintain cafe costs and inventory
Working Conditions:
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This role requires flexible hours including nights and weekends in a faced paced environment with shifting priorities.
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While performing this job, the incumbent is regularly required to stand, sit, talk/hear in a loud environment.
Qualifications:
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1+ years of experience as an Assistant General Manager
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Shown demonstrated ability to drive positive results and understanding of the business.
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Demonstrated an ability to run great shifts and coach associates.
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ServSafe certified.
Minimum age - - 18 years of age.
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Ability to pass background check.
Join Our Family at Howley Bread Group (HBG) – Where Warmth Meets Opportunity!
At HBG, we’re more than just a Panera Bread bakery-café; we’re a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together.
Pay: Up to $65000.00 / year
Pay:
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Disability insurance
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401(k)
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401(k) matching
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Referral program
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Paid training
Job Type: fulltime
Schedule:
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8 hour shift
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Weekend availability
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Monday to Friday
Education: No education required
Work location: On-site
