Aquatics Director Job Description
The Aquatics Director at British Swim School is a fantastic Part time position to build your portfolio and career along with having a feeling of daily fulfillment through living our Mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer” In this position you will be responsible for leading, maintaining and retaining a dynamic swim instructor team. This, in turn, will lead to the retention and success of all British Swim School students. Results are achieved through program analysis, strategic planning, execution and leadership through constant promotion of fun and gentle approach to student engagement and progression. Maintaining a high level of brand standards across the program is essential for success.
A passion and love of the water and working with children is a must!
Knowledge, Skills, and Abilities
- Enthusiastic, assertive personality with strong relationship and customer service skills.
- Effective and influential leadership in a fun environment built on trust.
- Written and oral communication skills.
- Disciplined to follow and enforce schedules, company policies and enforce safety procedures.
- Critical thinking, problem-solving, program analysis and strategic planning.
Roles and Responsibilities
- Reports to and communicates directly with the Franchise Business Owner.
- Hire, supervise, support, train, coach, develop and retain a dynamic team of Swim Instructors.
- Identify areas of opportunities, develop and execute action plans to address challenges and improve results in customer retention, revenue and expense containment through aquatics employees.
- Conduct training, performance reviews, recognition and individual development of aquatics staff.
- Manage underperforming aquatics associates utilizing Personal Improvement Plans, coaching and disciplinary tools to improve or terminate unsatisfactory performance with the consultation of Franchise Business Owner and Human Resources Manager where applicable.
- Manage staff schedule of aquatics team including time-off requests.
- Conduct classes when needed.
- Communicate with parents and resolve customer issues in a timely manner.
- Regular and frequent site visits, if multiple locations
- Ensure classes and training adhere to current company standards.
- Ensure pool locations have a proper inventory of supplies for lessons.
- Ensure that all water and safety standards are maintained at the pools.
- Ensure strong execution of all programs including Barracudas program when applicable.
- Attending appropriate ongoing training locally and with corporate.
- Other responsibilities as assigned by the Franchise Business Owner.
Qualifications
- American Red Cross Lifeguard or equivalent. We can Provide that course
- CPR/First Aid Instructor Certification
- Successful completion of Aquatics Director training through British Swim School Corporate
Job Type: Part-time
Expected hours: 15.0 – 25.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Experience:
- relevant: 1 year (Preferred)
- Management: 1 year (Preferred)
Work Location: In person
