Job Summary
Join our dynamic team as a Restaurant Shift Leader, where you'll be the driving force behind smooth daily operations in a fast-paced, customer-focused environment. This energetic leadership role empowers you to oversee team performance, ensure exceptional food quality, and deliver outstanding guest experiences. As a key player in our restaurant management team, you'll lead by example, motivate staff, and uphold our commitment to excellence in food service. Your passion for hospitality and strong management skills will help create an inviting atmosphere where both guests and team members thrive.
Duties
- Supervise daily restaurant operations during assigned shifts, ensuring efficiency and high standards of service.
- Lead and motivate staff through effective training, coaching, and development to foster a positive team environment.
- Oversee food preparation and presentation, maintaining strict adherence to food safety and quality standards.
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
- Control inventory levels, monitor stock rotation, and coordinate with suppliers to ensure availability of ingredients and supplies.
- Handle customer inquiries, resolve complaints promptly, and ensure an exceptional dining experience for all guests.
- Assist with staffing schedules, interviewing potential team members, and supporting hiring processes.
- Maintain cleanliness, safety protocols, and compliance with health regulations across the restaurant.
- Support kitchen management by supervising food production, catering events, and special banquets when needed.
- Monitor budget adherence, control costs related to food handling and labor, and contribute to overall restaurant profitability.
Qualifications
- Proven experience in food service management or supervisory roles within quick service or casual dining environments.
- Strong knowledge of food preparation techniques, cooking methods, and kitchen operations.
- Hands-on experience with POS systems such as Aloha POS or Micros POS; cash handling expertise required.
- Demonstrated leadership skills with previous supervising or team management experience.
- Familiarity with inventory control, food safety standards, and hospitality management practices.
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Ability to train staff effectively in food handling, safety procedures, and service standards.
- Experience in managing budgets, scheduling shifts, and overseeing kitchen or food production areas is preferred.
- Knowledge of catering operations or banquet services is a plus; hotel or hospitality background is advantageous. Join us as a Restaurant Shift Leader where your enthusiasm fuels our success! Bring your culinary experience, leadership talent, and passion for hospitality to create memorable dining experiences every day!
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
