The Load Planner/Router is directly responsible for load planning and routing of less than truckload orders into efficient multi-stop truckloads. This is a highly analytical planning role within operations and is responsible for ensuring we are adhering to customer requests with delivery expectations, working within the required HOS regulations, and meeting the metrics for asset utilization and lane profitability.
At Midwest Refrigerated Services, we are driven by our Midwest Values of:
- Modesty
- Integrity
- Dependability
- Work Ethic
- Efficiency
- Safety
- Trust
It is the expectation that all employees exemplify these values
General Accountabilities include:
- Routing multi-temperature LTL shipments, while working closely with dispatch, customers & logistics
- Making & tracking delivery appointments
- Order management
- Maintaining order & load status in internal Transportation Management System (TMS)
- Handling & resolving delivery exceptions/delays and customer inquiries
- Communicating load delays/exceptions to shippers & receivers
- Maintaining customer KPI scorecards
- Analyzing internal load margins and load factors
- Provide temperature requirements per trip
- Understand trailer utilization, loading requirements for weight distribution
- Collaborate with team members on driver needs, weekly
Skills Required:
- Positive team player
- Strong customer service & communication skills
- Well organized & detail orientated
- Ability to work in a fast pace, stressful environment
- Decision making & problem-solving skills
Prerequisites:
- Industry experience (2 years preferred)
- Bachelor’s degree & refrigerated logistics experience (preferred)
- Strong computer skills (Microsoft Office applications)
- Experience in LTL planning dry or refrigerated preferred
- Understanding of HOS DOT requirements
- TMS experience
- Previous experience planning multi stop loads preferred
Benefits and Perks:
MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.
We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.
Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace
