To qualify for the position of Audiovisual/Information Technology Technician, a candidate must:
- Have at a minimum, a high school diploma or the equivalent; however, a bachelor's degree from an accredited college, university or technical school with a concentration in Computer Science, Information Systems, or a field closely related to the subject matter is highly desirable.
- Also, one-year experience with progressive technical responsibilities related to the primary subject matter, such as designing, implementing and maintaining audiovisual systems.
- To qualify for the CL 26 level, at least one year of specialized experience is required. To qualify for the CL 27 level, at least two years of specialized experience is required.
- The Court may offer a salary beyond the minimum starting salary depending on qualifications, experience, and court funds. Promotion to the next grade, including a CL 27, may be made without further competition, based on performance and funding.
Applicant must also have progressive knowledge and the aptitude to troubleshoot and solve technical issues and repair hardware or infrastructure issues. Systems in use include digital audio signal processors, control processors, video distribution, wireless and infrared audio, teleconferencing and video conferencing equipment. Knowledge of Crestron, Extron, Biamp, Lectrosonics, Polycom, Liberty Recording, FTR, and other AV equipment and software is highly desirable. Experience with videography skills, including recording, stream via media server, and adjusting digital media to create quality videos is a plus. A CTS certification is highly desirable.
Demonstrate customer service skills, troubleshooting skills, the ability to work in a team environment, and interact directly with all levels of court personnel and other agencies. The candidate must possess the ability to clearly and patiently explain technical issues to non-technical users, write effective instructions for users, and document issues and solutions. The ability to communicate effectively with various individuals, focusing on customers (internal/external), respecting others, the uniqueness of the federal judiciary and acting with integrity are all essential skills.
Applicant must have knowledge and responsible workplace experience with Windows desktop, MS Office products, Adobe Acrobat. Knowledge of networking fundamentals such as TCP/IP addressing, VLANs, and Switches.
Knowledge of endpoint security software and controls. Understanding of incident response processes, including the ability to implement plans and procedures as directed by his/her supervisor. Ability to identify and analyze security risks, bring it to the attention of his/her supervisor and to implement resolutions.
The role is based on fulfilling responsibilities and business needs in a highly important court environment, which will require occasional after-hours communication or support. Must be able to work during non-business hours as required to complete urgent projects or prevent disruptions to court proceedings or special events; Must have reliable transportation for travel; Moving and lifting weights that commensurate with the weight of equipment associated with the job duties is essential.
