Essential Duties include the following (other duties may be assigned):
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Sells financing and credit life, accident, and health insurance to customers.
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Provides customers with thorough explanation of aftermarket products and extended warranties.
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Establishes and maintains good working relationships with several finance sources, including the manufacturer.
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Processes finance and lease deals accurately and fairly through financial sources to secure approval.
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Conducts business in an ethical and professional manner.
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Processes all federal, state, and dealer paperwork related to vehicle transaction.
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Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
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Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
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Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
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Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
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Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
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Provides sales force and sales managers with current information about finance and lease programs continually.
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Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
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Works with sales managers to secure a reasonable profit from every sale.
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Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
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Ensures collection of all finance and insurance fees.
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Takes all credit applications.
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Prepares reports on finance penetration.
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Works closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved.
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Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
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Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
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Maintains a professional appearance.
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Maintains a clean and professional work environment.
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High school diploma or GED.
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Prior sales experience preferred.
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Excellent communication skills, oral and written.
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Self-motivated, able to effectively prioritize tasks and organize schedules.
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Ability to work in a fast-paced environment.
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Strong math and computer skills.
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Strong attention to detail.
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Strong customer-service skills.
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Pass drug testing, background investigation/interview.