Job Overview
Dean’s Jewelry is a trusted, locally owned jeweler serving our community with quality jewelry, repairs, and personal service. We’re hiring a Repair Coordinator to be the friendly, organized point person for repairs and customer care at our Mount Vernon store. You’ll be the face customers see when they drop off and pick up the pieces that matter to them — and no jewelry experience is required. We’ll train you on everything you need to know.
What you’ll do
- Greet customers and take in repairs, carefully documenting each piece with notes and photos
- Keep customers informed with timely status updates and pickup calls
- Coordinate repair and special-order timelines so jobs are ready when promised
- Handle intake paperwork and records accurately
- Receive and verify merchandise transfers between our two stores, keeping inventory accurate and well organized
- Coordinate merchandise movement, help with display preparation, and support store presentation
- Help on the sales floor when needed
- Deliver a warm, trustworthy experience that keeps customers coming back
What we’re looking for
- Friendly, professional, and genuinely good with people
- Organized and detail-oriented — you keep track of the little things and the inventory
- Reliable and trustworthy (this is a position of trust with valuable items)
- Comfortable with computers and basic data entry
- No jewelry experience needed — we provide full training
- Retail, customer service, or administrative background is a plus
Schedule
- Tuesday–Friday: 9:30 AM – 6:15 PM
- Saturday: 9:30 AM – 4:15 PM
- Sundays and Mondays off — full-time, about 40 hours per week
Pay
- $16.00 per hour, plus commission on sales and repairs
- Your earnings grow as you build the repair business — the more you take in, the more you make
How to apply
Apply through Indeed, or stop by our Mount Vernon store with your resume. We’d love to meet you.
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
Work Location: In person
