Job Summary
We are seeking a professional and personable Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The successful applicant will demonstrate proficiency with office management tools, multitasking capabilities, and a commitment to maintaining a positive and efficient environment.
Responsibilities
- Greet visitors, clients, and staff with professionalism and courtesy, ensuring a positive first impression.
- Manage multi-line phone systems efficiently, directing calls appropriately and providing accurate information.
- Handle data entry tasks with precision using productivity software such as Microsoft Office and Google Workspace.
- Maintain organized filing systems, both electronic and paper-based, to facilitate easy retrieval of documents.
- Support office management duties including calendar management, appointment scheduling, and basic bookkeeping using google sheets and similar software.
- Assist with clerical tasks such as proofreading correspondence, preparing reports, and managing incoming/outgoing mail.
- Provide customer support by addressing inquiries promptly and professionally, demonstrating excellent phone etiquette and customer service skills.
- Coordinate front desk activities with other departments to ensure seamless office operations and effective communication.
- Maintain a clean and organized reception area that reflects a professional environment.
- Support additional administrative functions as needed to enhance overall productivity and office efficiency.
Experience
- Prior experience in an office environment or as a receptionist is required; experience in medical or dental reception is preferred but not mandatory.
- Demonstrated proficiency with office management tools including Microsoft Office Suite, Google Workspace, and data entry software.
- Familiarity with multi-line phone systems and phone etiquette standards.
- Bilingual abilities are highly desirable to serve diverse clientele effectively.
- Proven organizational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail.
- Experience in clerical support roles such as filing, proofreading, or calendar management is advantageous.
- Knowledge of bookkeeping practices using QuickBooks or similar accounting software is a plus.
Join our team to deliver outstanding front desk service that enhances our organization’s reputation for professionalism and excellence!
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Previous EMR experience preferred.
Experience:
- Healthcare management: 1 year (Preferred)
Language:
Work Location: In person
