Job purpose
Under the direction of the Chef, the cook is responsible for preparing food in accordance with established policy and procedures on an assigned shift.
Duties and responsibilities
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Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
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Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
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Responsible for knowing menu items and recipes.
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Prepare, season, and garnish all food in assigned area in accordance with established procedures.
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Follow chef’s instructions with related to updated food preparation methods.
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Maintain a work environment that is safe, professional, friendly, and conducive to a high level of productivity and performance.
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Amicably resolve challenges or problems in a fast-paced environment.
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Maintain excellent communication skills and interpersonal relations with guests, vendors, visitors, and fellow employees.
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Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
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Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other hospitality functions as needed.
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Maintain a clean, safe, hazard-free work environment within area of responsibility.
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Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
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Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
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Perform other duties as assigned.
Qualifications
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High School Diploma or equivalent preferred.
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Ability to obtain a gaming license.
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Minimum of one (1) year experience as a prep cook, line cook, or specialty cook in a high-volume environment.
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Demonstrated successful performance in a cook role.
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Culinary training in an accredited culinary degree program strongly preferred.
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Ability to exercise good judgment and confidentiality.
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Ability to use knives, other hand-held instruments, and other food preparation equipment.
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Ability to work flexible schedules, including nights, weekends and holidays is required.
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Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
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Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
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Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
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Excellent interpersonal, organizational and communication skills.
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Display strong work ethic and teamwork.
Benefits
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Medical (HSA available with High Deductible Health Plans)
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Dental
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Vision
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Life, AD&D (including voluntary options for employee, spouse, and/or children)
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Short-term Disability
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Long-term Disability
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401k with match
