Northpointe Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and Compensation:
- Compensation: $16-18 per hour, for each hour worked
- This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday.
Full-Time Benefits Package*
- Health Package: Medical, Dental, and Vision Insurance (with HSA options)
- Life Insurance and Disability
- Employee Assistance Program (EAP)
- 401k with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
- Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum Qualifications and Skill Set:
- 1+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Exceptional verbal and written communication skills
- Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
- Strong organizational and time management skills
- Positive attitude and willingness to collaborate with a team
- Ability to remain calm, professional and solution-oriented during busy periods
Why Choose Northpointe?
Since 2010, Northpointe Animal Hospital has been a trusted provider of high-quality veterinary care for dogs and cats in Tomball, TX, and the surrounding communities. As a full-service small animal practice, we combine advanced medical capabilities with a welcoming, family-oriented atmosphere that makes both clients and team members feel at home.
Our experienced team of veterinarians, technicians, and support staff is passionate about providing exceptional patient care while fostering a collaborative and positive workplace culture. Equipped with modern technology and offering comprehensive medical, surgical, and dental services, our hospital provides opportunities to grow your skills and practice a high standard of medicine every day.
At Northpointe Animal Hospital, you'll be surrounded by compassionate professionals who value teamwork, continued learning, and outstanding service. If you're looking for a supportive environment where you can make a meaningful impact on pets and their families, we'd love to have you join our team.
#LI-KB2
Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [email protected]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
Candidate Privacy Notice
